Terms & Conditions
Welcome to - the website of Vortman Winery. The
use of Vortman Winery website is subject to the reading of these regulations and acceptance of its instructions. The terms “Vortman Winery,” “https://www.vortmanwinery.com,” “us” or “we” refer to the owner of this website. The terms “you”, “your” or “customer” refer to the user or
viewer of this website.
Last Updated: June 1, 2019
General terms and conditions
Your use of this website is expressly subject to the following Terms of Service and Conditions of Sale (“Terms and Conditions”). If you do not agree with any of these Terms and Conditions, do not access or otherwise use this website or any information or materials contained on this site. Your use of this website shall be deemed to be your agreement to abide by each of the Terms and Conditions set forth herein. These Terms and Conditions may be updated at any time and from time to time with or without notice to you. Your continued use of this website following any such change shall be deemed to indicate your acceptance of any modifications to these Terms and Conditions.
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. You agree that our company and its licensors may make improvements and/or changes in the website content and services or events described in this website, if any, at any time without notice and without liability to you of any kind. You are responsible for compliance with applicable local laws, keeping in mind that access to our website may not be legal by certain persons or in certain countries. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties,
These Terms and Conditions are personal to you and you may not transfer, assign, or delegate these Terms and Conditions to anyone without the express written permission of our company. Any attempt by you to assign, transfer, or delegate these Terms and Conditions without the express written permission of our company shall be null and void.
These Terms and Conditions will inure to the benefit of our company’s successors, assigns, and licensors. The paragraph headings in these Terms and Conditions, shown in boldface type, are included to help make the agreement easier to read and have no binding effect.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the State of Israel. You agree to submit to the jurisdiction of the courts located in Haifa Municipality, in the State of Israel, for the resolution of all disputes arising from or related to these Terms and Conditions and/or your use of the website.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
We are an Internet site that manages a virtual store and offers its customers
information and sale of various products. The site is operated by Vortman Winery Ltd. 032121352 from Netiv Ofakim Street 23, Haifa 3446728
These instructions define your rights and obligations when using the Site and at the time of ordering the products or services it offers ("Products"). As detailed below, use of the Site is only permitted to users aged 18 and over.
All the customers declares and undertakes that they have read the terms that they accepts and agrees to his instructions and that they and / or anyone acting on their behalf will have no claim and / or demand and / And / or indirectly, against the company and / or its owner and / or the Site and / or its operators and / or anyone on their behalf.
These instructions apply to the use of the Site and the use of the Services in it by any type of computer and / or other type of communication device (such as cellular phones, tablet computers, etc.). In addition, they apply to the use of the website through the Internet and any other network or means of communication other than the Internet.
Any person aged 18 or over who is not a disqualified person who has a valid credit card and is subject to approval of the transaction by the credit card company may make a purchase on the site.
A person's order for the purchase of the wines shall be accepted provided that the following conditions have been met: (a) a confirmation has been received from the buyer's email that the order has been received and sent to the address entered; (b) the transaction has been approved by the credit company; (E) The customer is a person over the age of 18, is not incompetent, and upon receipt of the delivery, he presented an identification card.
At the time of placing the order, the user will be required to provide details such as: ID number, first name and last name, date of birth, phone number, address, email and payment method.
The site offers products that are accompanied by pictures. These images are for illustration purposes only. Next to each item, the price is presented in shekels.
In the event that an order has been placed on the site and it turns out that one or more of the products has been sold out, we undertake to inform the customer of this and to conclude with the buyer the date of delivery of the missing product or to
charge it only for the amount of products available in stock at will.
Payment is made by credit card. We accept Visa, MasterCard and American Express.
The billing address for any such credit card needs to be provided at the time of your order and must be the address on your credit card statement.
WARNING: Some products contain alcohol - it is recommended to avoid excessive drinking.
After you have submitted your details on the site, the site management will be entitled to send updates to you via e-mail, including content updates, information about its products as well as on others' services and products, promotions and advertising, inter alia, within the meaning of Section 30A of the Israel Communications act (Telecommunications and Broadcasts) In 1982.
At any time, the user will be able to withdraw his consent and notify the site's management of his refusal to receive advertisement by sending a refusal notice.
When making a purchase on the site, the customer will be required to enter into the system information: personal details, order details, credit card details and the like (hereinafter: the "Information"). The Website and / or any of its operators and / or anyone acting on their behalf will not be responsible for the mistake made by the customer when typing the details. In addition, the above will not be liable for any event in which the details of the order will not be received by the system and / or any other technical problem that prevents the execution of operations on the site or performs them incorrectly.
Upon making the purchase on the site, the buyer gives his consent that his personal details (such as name, social security number, email address, etc.) will be kept in the company's databases, all in accordance with the law.
The details of the transaction on the site will not be transferred by the site to external parties, except for the clearing and credit card companies, in order to complete the purchase operations performed by the customer and subject to the provisions of any law.
The Company may transfer the personal details of a customer to a third party in cases where: the customer has committed an act that offenses and / or is liable to harm the company and / or any third party, the customer used the services of the site to perform an illegal act, To a third party, to any dispute or legal proceedings, and the like.
Upon making a purchase on the site, the buyer declares that he knows that typing false information is a criminal offense and that legal actions may be taken against moral details, including tort claims for damages that may be caused to the site and /
or to its owners and / Or anyone on their behalf.
The Company shall be entitled to use the personal details of the customer, without identifying the specific customer, for the purpose of analyzing and presenting statistical information and / or submitting it to other entities, without the need to obtain his consent.
The customer may, at any time, notify the Company of his refusal to receive any email and / Or an SMS from the Company and / or the Website Cancel orders and return products. Wine can not be returned Because wine may be spoiled by uncontrolled holding, and we have no control over how wine was kept, so we can not get back bottles of wine.
In cases of late delivery, the customer may cancel the transaction without incurring
The cancellation may be made up to 14 days from the date of the order or from the date of receipt of the order confirmation, whichever is later, provided that such cancellation is made at least two business days, not rest days, prior to the date on which the purchase was made. The service should be provided.
After cancellation of the commissioned service, the customer will be credited with the price paid for it. The site's management will be entitled to charge the customer cancellation fees at the rate of 5% of the price, or NIS 100, whichever is lower. It should be clarified that even if the customer canceled an order prior to the event, the site's management will be entitled to charge it with payment of such cancellation fees.
Limitation of Liability
The site takes steps to ensure that the information displayed on the site is reliable. In cases where there are errors in the information presented on the site, the site will take steps to solve the problem and will enable the cancellation of the transaction without incurring cancellation fees.
The pictures on the site are for illustration purposes only. There may be differences between the appearance of the product in the picture and the product in reality. Each product has a description. In a product description, the volume of the bottle is indicated accurately. Any difference between the size of the specified bottle and the image is for illustrative purposes only. Nothing in the picture indicates the volume of the bottle. The wine vintage may vary by inventory and availability, and may also be priced accordingly. The design of the bottle changes from time to time.
In packages and packages on the store, the store reserves the right to modify the accompanying products according to the available inventory, subject to the exchange of products valued at or higher than those displayed on the site.
The liability of the Store, for any legal cause whatsoever, in respect of the Products shall not exceed the amount of the consideration paid for the Product / Service ordered by the customer The Site Administrators and / or its founders and / or any of its employees and / The site will be free of viruses or other foreign elements that may harm the customer's personal computer or other equipment of the customer when using the site, subject to all security measures taken by the site. The Site shall not be liable for any illegal activity on the Site made by any customer or any third party that is not under the control of the Site.
The execution of any transaction on the site is permitted to persons aged 18 and over only. By confirming these terms, you represent and certify that you are 18 years of age or older. If you are not 18 years of age or older, you are requested to refrain from using the site and not to make any order through it. The sale of wine and alcohol to minors under 18 years of age is prohibited by law and constitutes a criminal offense.
These prohibitions will also apply to the recipients of orders through the Site. The site's management may require that the recipient's ID (or collecting person) be presented to him in case of self-pickup, to ensure that he is 18 years of age or older, and to refuse to deliver the shipment as long as the recipient does not. In this case, the site's management will be entitled to cancel the transaction and the customer will not have any claim and / or demand and / or claim against it.
Site management may not allow a particular customer to purchase products on the site, even if previously ordered products on the site. The site management may not
allow the customer to perform transactions on the site at its sole and absolute discretion
If the credit card company or the online payment service has not approved the transaction, the site management will not be obliged to provide the buyer with the products ordered. In this case, we will contact the buyer and refrain from charging his or her credit card or account in the payment service. If you have been charged in error, you are requested to notify us and we will take care of the credit.
In addition to the price of the wines, the customer will be charged the site with shipping charges depending on the type of shipment and the address of the recipient. The site's management will be entitled, not to charge the customer with shipping fees, at its sole discretion and the customer will not have an argument and / or demand on this subject. The Company has the exclusive right to change the prices of the shipment from time to time without prior notice.
Ordering products on the site is limited to regions in Israel according to the map of distribution areas of the shipping company with which we work. We may, at our discretion, also supply the products outside the distribution areas, by prior telephone coordination. Therefore, even if such an order is accepted, we will not be obliged to provide it.
The supply of purchased products is only possible if the requested address exists within the distribution area, and as long as there is no technical or other impediment to the supply.
In any event that the Site's management believes that the site's management is misusing its services and / or ordering its products, the site's management may not provide the products to the customer and the customer will have no claim and / or demand and / or claim in connection therewith.
Products can be ordered outside the State of Israel. For more information, please contact the website's customer service.
Self-collection at the company's shop will be done after receiving an email / phone notification that the order is awaiting collection at the store.
After you have added products to the buyer's shopping basket, you must enter the details requested by the site's management in the online order process. These details may include their full name, date of birth, delivery method, exact shipping address, email address, telephone, payment details and any other details such as information about the action the sender is requested to perform if the recipient is not at home. Such details in respect of the customer and in relation to the details of the person to whom the ordered products will be sent.
The information fields that must be completed are explicitly marked. The customer must provide correct, accurate and complete details, in order to prevent, as far as possible, a failure in the shipment and / or the possibility of contacting and / or contacting the recipient.
The management of the site may from time to time determine additional identification methods at its sole discretion.
The site's management may, at its discretion, change the supply and the variety of products on the site as it sees fit. If one of the products ordered from the inventory is sold, the site management undertakes to notify the customer by telephone or e-mail address, and reserves the right to offer the customer an alternative product of a similar nature and price.
The shopping basket
Products that the customer wishes to order on the site will be stored in the shopping basket until the order process is completed. The management of the site can, at its discretion, set a minimum amount for purchase through the site and also set a maximum amount for the purchase of products, in general or of a certain type.
In order for the site management to provide the products ordered, the order must be received and recorded on the server in a proper and orderly manner, containing all the required details. The site management will not provide the products ordered if the order was received improperly, even if the cause of the problem is the computers site.
If at the time of booking you provide incorrect details, we can not guarantee that the products will be delivered to the recipient. In the event that the products come back to us due to erroneous details that you provided, you will be charged for shipping and handling fees. Please be sure to fill out accurate and up to date information.
It is prohibited to send information of any kind that is illegal, sexually explicit, harassing, insulting, hostile, harmful, threatening, coarse, racist, offensive to the public, encourages the commission of a criminal offense, Libelous, infringing on privacy or otherwise violates Israeli law, and the site's management reserves the right not to assist anyone who applies to it with a request containing such content.
Site management will work to deliver the products as quickly as possible. The products will be sent during the next five business days (excluding Fridays and Saturdays, Holidays, Saturdays and Israel Holidays). The date of receipt of the transaction confirmation from the credit card company will be provided by a forwarding company on behalf of the site. If the shipping company is unable to perform the shipment for any reason, we will inform the user of this and will try to find an alternative solution.
Detailed delivery dates do not apply to out of stock products.
The management of the site is not responsible for delays in supply as a result of events beyond its control and / or for reasons of force majeure.
All prices of the products as they appear on the site are denominated in New Israeli Shekels (NIS) Prices include VAT, if applicable according to the law, and do not include shipping fees Site management tries to update the prices of products and shipping charges on the site in real time ("the price" ).
The valid price relative to your order is the price that was published when you completed the order process (which includes providing payment method details). If prices are updated before the order process is completed, you will be charged the updated prices.
It is clarified that the management of the site may update and change the prices from time to time without prior notice and the binding price will be the price that was given to the user when completing the order process.
In the case of special offers and the publication of "Operation Regulations", the provisions of the "Sale Regulations" shall apply to the Operation. The regulations will be published on the site.
Sometimes there may be an error in which an incorrect price is displayed on the site. In this case, the site management will contact you after the reservation is made. The site management will inform the user of the correct price of the product. If the user refuses to purchase the product at the right price, the site management will not be obliged to provide it to the user. In this case, the user will not have any complaints about the management of the site.
Payment and payment terms
Payment for purchases will be made by credit card. The information required is: the credit card number, the cardholder's ID card, the type of card and its validity and any other detail required for completing the order. The site management may stop using any means of payment on the site, permit the use of any additional means of payment, Credit or means of payment at the site.
After entering the payment method details and completing the order, the buyer will be sent an email confirmation confirming receipt of the order details, which does not oblige the site to supply the ordered products and only confirms that the order details have been received on the website.
If the payment method provided is not valid, or the credit card company or the online payment service does not respect the transaction, or the requested product is not in stock, the site's management will contact the buyer to complete or cancel the transaction.
The payment may involve commissions collected from the customer by the clearing and payment service operators used by the customer and in accordance with the terms of service of those third parties. The customer bears sole responsibility for carrying these commissions.
Errors and Omissions
Occasionally, our listed prices, bottle sizes or quantities may be incorrect. We make every effort to make sure that our product database is accurate, however, in the event any such mistakes occur, we shall be held harmless for any such errors.
Deals & Discounts
Site management may offer promotions, discounts and coupons (according to the terms of each coupon). Subject to the provisions of any law, the management of the site may at any time stop these promotions, benefits and discounts, or discontinue the use of coupons, replace them or change them without the need to give prior notice. Nevertheless, this does not derogate from the customer's right to use coupons or gift cards that have not yet expired and according to the amount stated therein.
The responsibility to check the suitability of the products to your needs applies to the customer The management of the site will discharge its duty towards the customer upon delivery of the order to the delivery address delivered at the time of placing the order. In case of purchased defective products, the buyer's sole right is to replace them or get a refund.
The site management shall bear no liability for any damage caused to the customer due to a delay in the supply or as a result of the products supplied to the customer were defective, unless the delay or defect occurred due to negligence on the part of the management of the site. In this case, the management of the site will be limited to an amount equal to the price of the order.
You may use the Site in accordance with the terms set out below. The site may not be used in any other way. The responsibility for use of the Site and any result thereof shall apply only to you - You may use the Site Services for lawful purposes only.
Do not allow any computer application or other means to search, scan, copy, or automatically retrieve content from the site. In this regard, such means may not be created or used to create a collection or a repository containing information from the site; The content of the site should not be presented in any way that changes its design on the site or removes any content from it. The site should not be linked to any site containing pornographic content, content that encourages racism or is against the law, or whose publication is illegal or encourages illegal activity.
The contents of the site, which are not the home page of the site, should not be linked to the contents of the site, apart from the web pages on which they appear on the site. Also, the exact URL of the web page on the site must appear in the usual place designated for this in the user interface. This address may not be changed or hidden and should not be replaced at any other address.
The responsibility for using the site
Use of the site is the sole and complete responsibility of the user. The service can not be adapted to the needs of every person. The User shall have no claim, demand or demand against the Site's management in respect of the characteristics of the service, its capabilities, limitations or suitability to the user's needs.
The information on our site may contain typographical errors, inaccuracies, or omissions that may be related to product descriptions, pricing, offers, offers, and availability. We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders at any time without notice.
The site management does not guarantee that the service on the site will be provided in a timely manner or without breaks, will be held safely and without errors, and will be immune to damage, breakdowns, malfunctions or failures - including hardware, software or communication to the site.
WARNING: Some products contain alcohol - it is recommended to avoid excessive drinking.
The Vortman Winery site has links to websites that are not owned by Vortman Winery. The content of these sites is not determined by Vortman Winery and has no control over them.
Vortman Winery is not responsible for the sites to which these links are directed. It can not determine how reliable, if complete, accurate, or up-to-date information on these sites is. Relying on this information will be done at the user's own risk.
Vortman Winery and / or anyone acting on its behalf will not be responsible for any direct or indirect damage, financial or otherwise, caused to you as a result of the use or reliance on the information appearing on the services or on websites operated by third parties and to which the users come via links from this site or following your visit to Vortman Winery.
As part of browsing the site, you will be presented with commercial and advertising information. The source of information may be from the site's management and may be from a third party. In cases where the source of the information is a third party, the site management can not guarantee the accuracy and accuracy of the information and therefore the user can not come to the site management any claim, demand or claim for direct or indirect loss, loss or damage resulting from the reliance or use of information provided on the site and which originated from a third party.
Advertising of products, content, ads and / or coupons and / or promotions on the site originating from a third party does not constitute a recommendation or encouraging the site to purchase the services or products offered therein. And the terms of any transaction that will be carried out in the wake of an ad or information originating from a third party published on the site will be at the user's responsibility only.
Breach and indemnity
Without derogating from the provisions of any law and the site's rules and other binding documents, the user undertakes to indemnify the site's management, employees or anyone acting on its behalf, in any case where the user violates these conditions or acts in connection with the site in violation of the law. Such indemnification shall cover any expense, payment, loss, loss of profit or any other direct or indirect damage, financial or otherwise, incurred by the Site's management, employees or anyone acting on its behalf, including legal expenses and attorney fees.
The copyright and other intellectual property rights in this site and the contents contained therein, including, inter alia, the brand name "Vortman Winery" and the domain name of the site, the trademarks appearing on the site (whether registered or not), the texts, Graphic design, photographs, illustrations, logo, site name, technological information needed to operate it, applications, databases, product lists, product description, product design, computer codes and / or any other material contained therein.
No use may be made of these contents, including on behalf of the site, without obtaining an explicit written license from the site. You may not copy, reproduce, publish, distribute, publicly perform, transmit, sell, modify, market, translate, transmit to or make available to the public, make derivative works, rent or make any commercial use of any part of the above, , Texts and computer code, whether by you or through or in conjunction with a third party, in any way or means, whether electronic, computerized, photocopying or recording, or by any other means and means, or to display any part of this Site, including within a visible frame, Or concealed without the written consent of the site
We may track visits to the pages and links on our websites so we can make decisions about the design and usage of the Site. While we may choose to share this aggregate information on consumer behavior to third parties, none of this information shall contain personally identifiable information.
Cookies And Other Non-Personally Identifiable Information
As part of our ongoing efforts to ensure the best possible experience for all users of our Site, we may use "cookies" to collect anonymous, non-personally identifiable information about your visit, including your IP address, browser type, operating system, access dates and times, referring website address, and browsing activity. We use "cookies" to identify repeat visitors to our Site. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Cookies enable us to provide special features such as storing items in your shopping cart between visits or tailoring products or services offered to you based on past preferences or geographic location. Most Web browsers automatically accept cookies, but allow you to turn off cookies as part of the browser options. Even without cookies, you can still use most of the features of our Site, including placing items in your shopping cart and purchasing them.
Advertising And Third-Party Data Collection
Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection, here.
We employ reasonable security measures to protect the personal information we receive from you. While we strive to create a secure and reliable site for our users, the confidentiality of any communication or material transmitted over the Internet cannot be 100% guaranteed. Users should keep in mind that any information submitted through an Internet transaction is potentially accessible to the public, and consequently, can be collected and used by others without their consent. Vortman winery is not responsible or liable for illegal interception of personal data via any Internet transaction. When we collect and transmit sensitive data such
as your credit card number, we secure it using point-to-point encryption with EMV
functionality layered with tokenization. No transmission of information is guaranteed to be completely secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise data security. You acknowledge and agree to assume this risk when communicating with us.
The site's management will make a reasonable effort to protect the details of the users and certainly not to give them to third parties, as long as there is no legal necessity to do so. Since the site's activity is in an online environment, the site's management can not guarantee absolute protection from infiltration into its servers or the disclosure of information stored in it by illegal operators. Therefore, when an outside party succeeds in penetrating information on the site's servers, , Claim or demand towards the site management of any kind.
Site management can use the details of the customer to send publications and information about products by e-mail, only by law.
The users of the site declare that they know that the company collects statistical information about the activity of its users on the site, inter alia, using the use of cookie technology and other analytical tools for marketing purposes, in order to adapt the site to the user's preferences.
The Company encrypts the information that is essential in the accepted technologies and according to the requirements of the law.
Changes to the site
We may change from time to time the structure of the site including the services, the appearance, scope and availability of the services provided in it and any other aspect involved - all without having to inform you in advance.
Such changes will be made, inter alia, taking into account the dynamic nature of the Internet and the technological and other changes taking place there. By nature, such changes may involve malfunctions and / or initially cause discomfort. The user will not have any claim, demand and / or demand against the site's management in respect of such changes and / or malfunctions that may occur as they occur.
Termination of service
We may terminate all or part of the provision of these services at any time. Upon termination of the Services, the Site Administrators will retain the material contained in the Site for an additional thirty days, after which they may delete it without maintaining any backup thereof and without further notice.
Site management is entitled to bind the site as a separate company or to transfer ownership of the site to a third party.
Disclaimer of Warranties
Although we endeavor to provide current, accurate and reliable information on our website, we do not warrant or make any representations regarding the events or the accuracy, reliability or any use of information on this website.
We do not warrant that your use of this website, or the operation or function of this website, any component thereof or any products, software or services offered in connection therewith, will be uninterrupted or error free; Or that defects therewith will be corrected; Or that this website or its server is free of viruses or other harmful elements. Your use of this website is at your own risk and you assume full responsibility for all costs associated with all necessary servicing or repair of any equipment you use in connection with your use of the website. We and our suppliers make no representations about the suitability, reliability, availability, timelines and accuracy of this website. This website content provided "as is" and "as available" without any express, implied or statutory warranty of any kind including warranties of merchant-ability, title, non-infringement of third part rights, or fitness for any particular purpose.
Limitation of Liability
In no event shall we and/or our suppliers be liable for ant indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with this website, the use or performance of this website, the delay or inability to use this website, the provisions of or failure to provide services and related graphics obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, negligence, strict liability or otherwise, even if we or any of our suppliers have been advised of the possibility of damages. If you are dissatisfied with any portion of this website, or with any of these terms and conditions, your sole and exclusive remedy is to discontinue using this website.
Exclusive jurisdictional jurisdiction in any legal proceeding for cause of action resulting from an action performed on or through this site, the exclusive jurisdiction shall be vested in the competent courts in the district of Haifa, Israel. The information contained in the site, the user's access to it and its use shall apply only to the laws of the state of Israel.
Excessive or irresponsible consumption of alcohol may have personal, social or health consequences. As part of its commitment to responsible consumption, we ensure that communications regarding our products do not show or encourage excessive consumption or misuse of any kind. We are committed to promoting the responsible advertising of our products and encouraging improved advertising standards for the industry as a whole.
Customer Service Contact
By phone: 0544-787-546.
Sunday through Friday between 09:00 and 16:00.